Who we are
The Victorian Hotel is a boutique hotel located in downtown Vancouver. This website provides general information about our hotel, including rooms, amenities, location, and policies. You may also use the Site to send us a message or access our third-party booking platform.
Use of this website
You are welcome to use our website for personal, non-commercial purposes. You do not need to create an account to browse the Site or contact us.
This Site is not intended for children under 16, and we do not knowingly collect personal data from individuals under that age.
Bookings & third-party services
If you make a reservation through our website, your booking may be processed by a trusted third-party provider (such as Mews, Booking.com, or Expedia). These platforms operate independently and have their own terms of use and privacy policies.
For any questions about your reservation, please feel free to contact us directly.
Content & accuracy
We strive to keep all information on our website accurate and up to date. However, room features, pricing, and availability may change, and we cannot guarantee that all details will always be current or error-free.
For the most accurate and updated information, please contact the hotel directly.
Intellectual property
All content on this website — including text, images, design, and branding — is the property of The Victorian Hotel or used with permission. You may not copy, reproduce, or republish content without written consent.
Limitations of liability
We aim to provide a reliable and secure online experience. However, we cannot guarantee uninterrupted access to the Site or that it will be free of technical issues.
To the maximum extent allowed by law, The Victorian Hotel is not liable for any indirect or consequential damages arising from your use of the Site or reliance on its content.
Governing law
These Terms are governed by the laws of British Columbia, Canada. If any disputes arise, we will always do our best to resolve them fairly and informally.
Changes to these terms
We may update these Terms from time to time. The most recent version will always be available on this page.
Contact us
If you have questions about these Terms or your use of the website, please contact us:
Email: reservations@victorianhotel.ca
Phone: +1 (604) 681-6369