
FREQUENTLY ASKED QUESTIONS













FREQUENTLY ASKED QUESTIONS









FREQUENTLY ASKED QUESTIONS










Expand All FAQs

ROOMS
Do rooms have air conditioning or heating?
Is Wi-Fi included in the room?
Can I request a baby cot or extra bed?
CHECK-IN
What is the check-in time?
What is the check-out time?
What if I'm arriving late?
Do I need 2 physical pieces of ID to check-in?
What is the minimum age to check-in?
Can I make Special Requests?
PARKING
Is parking available at the hotel?
How will I know if on-site parking is full?
Where is off-site parking?
DINING
Are there restaurants or cafes nearby?
LOCATION
How do I get to the hotel from the airport?
What attractions are nearby?
Are there grocery and food stores nearby?
POLICIES
What is your cancellation policy?
Are pets allowed?
Is smoking or vaping allowed in the hotel?
ACCESSIBILITY
Is there an elevator in the hotel?
Is the hotel wheelchair accessible?
EXTRA SERVICES
Can you wash my laundry?
Can you book tours and attractions for me?
Expand All FAQs

ROOMS
Do rooms have air conditioning or heating?
Is Wi-Fi included in the room?
Can I request a baby cot or extra bed?
CHECK-IN
What is the check-in time?
What is the check-out time?
What if I'm arriving late?
Do I need 2 physical pieces of ID to check-in?
What is the minimum age to check-in?
Can I make Special Requests?
PARKING
Is parking available at the hotel?
How will I know if on-site parking is full?
Where is off-site parking?
DINING
Are there restaurants or cafes nearby?
LOCATION
How do I get to the hotel from the airport?
What attractions are nearby?
Are there grocery and food stores nearby?
POLICIES
What is your cancellation policy?
Are pets allowed?
Is smoking or vaping allowed in the hotel?
ACCESSIBILITY
Is there an elevator in the hotel?
Is the hotel wheelchair accessible?
EXTRA SERVICES
Can you wash my laundry?
Can you book tours and attractions for me?
Expand All FAQs

ROOMS
Do rooms have air conditioning or heating?
Is Wi-Fi included in the room?
Can I request a baby cot or extra bed?
CHECK-IN
What is the check-in time?
What is the check-out time?
What if I'm arriving late?
Do I need 2 physical pieces of ID to check-in?
What is the minimum age to check-in?
Can I make Special Requests?
PARKING
Is parking available at the hotel?
How will I know if on-site parking is full?
Where is off-site parking?
DINING
Are there restaurants or cafes nearby?
LOCATION
How do I get to the hotel from the airport?
What attractions are nearby?
Are there grocery and food stores nearby?
POLICIES
What is your cancellation policy?
Are pets allowed?
Is smoking or vaping allowed in the hotel?
ACCESSIBILITY
Is there an elevator in the hotel?
Is the hotel wheelchair accessible?
EXTRA SERVICES
Can you wash my laundry?
Can you book tours and attractions for me?